Refund policy
7-Day Return Policy
We want you to be completely satisfied with your purchase. If you're not happy with your order, you may request a return within 7 days of receiving your item.
Return Eligibility
To qualify for a return:
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The item must be unused, unwashed, and in its original condition.
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All original tags, labels, packaging, and accessories must be included.
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The product must not be damaged due to misuse or improper handling.
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A valid order number or proof of purchase is required.
Non-Returnable Items
The following items are not eligible for return:
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Personalized or custom-made products.
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Gift cards.
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Products marked as "Final Sale" or "Non-Returnable."
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Items damaged after delivery due to customer use or mishandling.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or videos. We will arrange a replacement or refund after verification.
Refund Process
Once we receive and inspect the returned item, we will notify you of the approval status.
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Approved refunds will be processed to the original payment method within 5–7 business days.
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Shipping charges are non-refundable unless the return is due to our error.
Return Shipping
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If the return is due to a defective, damaged, or incorrect item, we will cover the return shipping cost.
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For all other returns, the customer is responsible for the return shipping charges unless otherwise stated.
How to Request a Return
To initiate a return, please contact our customer support with:
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Your order number
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Reason for the return
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Photos (if applicable)
Our support team will provide further instructions for the return process.
Thank you for shopping with us!