Refund policy

7-Day Return Policy

We want you to be completely satisfied with your purchase. If you're not happy with your order, you may request a return within 7 days of receiving your item.

Return Eligibility

To qualify for a return:

  • The item must be unused, unwashed, and in its original condition.

  • All original tags, labels, packaging, and accessories must be included.

  • The product must not be damaged due to misuse or improper handling.

  • A valid order number or proof of purchase is required.

Non-Returnable Items

The following items are not eligible for return:

  • Personalized or custom-made products.

  • Gift cards.

  • Products marked as "Final Sale" or "Non-Returnable."

  • Items damaged after delivery due to customer use or mishandling.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or videos. We will arrange a replacement or refund after verification.

Refund Process

Once we receive and inspect the returned item, we will notify you of the approval status.

  • Approved refunds will be processed to the original payment method within 5–7 business days.

  • Shipping charges are non-refundable unless the return is due to our error.

Return Shipping

  • If the return is due to a defective, damaged, or incorrect item, we will cover the return shipping cost.

  • For all other returns, the customer is responsible for the return shipping charges unless otherwise stated.

How to Request a Return

To initiate a return, please contact our customer support with:

  • Your order number

  • Reason for the return

  • Photos (if applicable)

Our support team will provide further instructions for the return process.

Thank you for shopping with us!